Every short URL open is captured as one event with its source (link click vs QR scan), approximate country, region, and city (from IP), device type, browser, OS, referrer, and UTM parameters. A short URL starts being tracked once its submission is approved, so Analytics reflects activity on your published links.
Open analytics
Click Analytics in the left sidebar. Analytics opens on the Overview tab, with three tabs across the top:Overview
Headline KPIs and a per-link breakdown for the selected period.
Drill-in
Filter clicks down by dimension and read the breakdown.
Pivot
Cross-tabulate two dimensions in a single table.
Shared controls
Two controls sit at the top of every tab and apply across the page. Period. Set the time window for everything shown:| Option | Window |
|---|---|
| Last 7 days | The 7 days ending today |
| Last 30 days | Rolling 30-day window |
| Last 90 days | Rolling 90-day window |
| All time | Every retained event |
| Custom range | A start and end date you pick |
How far back All time reaches depends on your plan’s click-retention window: Free 30 days, Professional 365 days, Business 730 days, Enterprise 1095 days (about 3 years). Events older than your window age out and stop appearing.
Overview
The Overview tab answers “how are my links doing overall?” Controls. Choose a Taxonomy, optionally Search by slug or destination, filter by Source (All, Links, or QR), and optionally Group by a field from your governance model. KPI tiles. Four summary tiles, each scoped to the current period and filters:| Tile | What it measures |
|---|---|
| Total clicks | Every click and QR scan in the window, including repeat visits |
| Unique visitors | Distinct visitors, where one IP address and device combination counts as one visitor |
| Active links | Short URLs that received at least one click in the window |
| QR share | The share of total clicks that came from QR scans |
Drill-in
The Drill-in tab answers “what is driving these clicks?”Set the scope
Pick a Taxonomy to analyze, or choose All taxonomies to look across every governance model.
Add filter conditions
Add one or more conditions of the form dimension = value (for example
Device = Mobile). Multiple conditions combine with AND, so every condition must be true for a click to count.| Dimension | Source |
|---|---|
| UTM Campaign / Source / Medium / Content / Term | UTM parameters read from the link |
| Country | Visitor country, from IP geolocation |
| Device | Desktop, mobile, tablet, or bot |
| Source type | Link click vs QR scan |
| Governance-model fields | Any field on the selected taxonomy’s governance model |
Governance-model field dimensions only appear when you have a specific taxonomy in scope. Under All taxonomies, only the built-in dimensions (UTM, Country, Device, Source type) are offered.
Pivot
The Pivot tab builds a cross-tab table. Choose a Rows dimension, a Columns dimension, and a Measure:- Clicks: total click count.
- Unique: distinct visitor count.
- Unique rate: unique visitors divided by clicks.
Per-link stats
From the Overview breakdown, click any short URL row to open its stats page. It covers that one link:- Header: the link’s slug, full short URL, destination, and domain.
- KPI tiles: Total clicks, Unique visitors, QR share, and Top country.
- Click trend: clicks over time across the selected period.
- Breakdowns: Top geos (by country), Device, Browser, OS, source (Direct vs QR scans), and Referrer.
Gotchas
- Only short URLs are tracked. Clicks are recorded for Terminus Hub
short_urlfields and their QR codes. A plainurlfield points straight at your destination and does not route through Terminus Hub, so it cannot be click-tracked. Build the link as a Short URL to get analytics on it. - Clicks appear after a short delay. Opens are batched and processed roughly every 30 seconds rather than in real time, so a fresh click can take up to about half a minute to show. There is no live or real-time mode.
- Geo and device data are approximate. Country, region, city, device, browser, and OS are inferred from the visitor’s IP address and user agent. Treat them as directional, not exact.
- Unique visitors are an estimate. A visitor is approximated as one IP address plus device combination. The same person on two devices counts as two visitors, and several people behind one shared IP can count as one. Bots are included in the counts.
- History is bounded by your plan. Click data older than your plan’s retention window is no longer available, even under All time.
Troubleshooting
My clicks are not showing up instantly
My clicks are not showing up instantly
This is expected. Opens are collected and processed in batches roughly every 30 seconds, so a click can take up to about half a minute to appear. There is no live or real-time view. If clicks still do not appear after a minute or two, confirm you are opening a Terminus Hub short URL (not a plain
url field) and that the period covers the time of the click.My campaign or field breakdown is empty
My campaign or field breakdown is empty
Grouping or filtering by a governance-model field only returns values for clicks whose record actually had a value in that field. Clicks on links whose record had no value (or no record) fall into an empty or unlabeled bucket. Confirm the records behind your links have values set for the field you are breaking down by. Also check that a specific taxonomy is in scope, since field dimensions are hidden under All taxonomies.
Why is there no live or real-time view?
Why is there no live or real-time view?
Analytics is near real time with a short batching delay (about 30 seconds), not instant. A dedicated live mode is not available today.
Compare prior period is greyed out
Compare prior period is greyed out
Compare prior period is supported on Overview and Drill-in only. It is shown but disabled on Pivot and on the per-link stats page, and it has no effect under the All time period because there is no earlier window to compare against. Pick a fixed window such as Last 30 days to use it.
Related
- Short URL field: the tracked links that power analytics.
- QR Code field: QR scans are tracked as a separate source.
- Records: the published data your links belong to.
- Submissions: a short URL starts being tracked once its submission is approved.