Every account has one shared team. You decide who joins, what they can do across the whole account (their account role), and, for regular members, which workspaces they can reach (their workspace role). Inviting someone is the only way to add a new person: there is no public sign-up into an existing account.
Account roles
An account role applies to the whole account. Each person has exactly one.Owner
Full control of the account, including billing and the account itself. The owner can do everything an admin can. There is exactly one owner per account, and the owner cannot be suspended or deleted.
Admin
Manages the account: members, governance models, taxonomies, workspaces, and other settings. Admins can reach every workspace automatically. An admin cannot edit or remove the owner.
Member
A regular collaborator with no account-management rights. A member sees only the workspaces they have been assigned to, with the permissions of their workspace role in each one.
A member who has not been assigned to any workspace can see almost nothing after signing in. Assign at least one workspace when you invite a member.
Workspace roles
Workspace roles only apply to people whose account role is Member. They set what that person can do inside a single workspace, and you assign them per workspace.| Workspace role | What they can do |
|---|---|
| Admin | Manage that workspace, including its settings and which taxonomies it uses, plus everything below. |
| Member | Create and edit submissions in that workspace. |
| Viewer | Read-only access to that workspace. |
Inviting a member
Choose an account role
Pick Admin or Member. Choose Admin for someone who needs the whole account and all workspaces. Choose Member for someone who should only reach specific workspaces.
Assign workspaces (member role only)
If you chose Member, a workspace picker appears. Select the workspaces this person should reach and set a workspace role (Admin, Member, or Viewer) for each. Owners and admins skip this step, since they already reach every workspace.
Member statuses
Each row in the Members list shows one status.| Status | Meaning |
|---|---|
| Pending | Invited but not yet accepted. Does not count as a seat. |
| Active | Accepted, can sign in, and counts as a seat. |
| Suspended | Access removed, but the membership is kept so it can be restored. Does not count as a seat. |
Managing members
Edit a role or workspace access
Click a member to open their record. Change their account role, their workspace assignments, or a workspace role, then save. Changes take effect on their next page load. You cannot change the owner’s role here, and you cannot promote someone else to owner: each account has a single owner.Suspend and recover
Suspending a member removes their access immediately while keeping their data and assignments. From a member’s row in Admin > Members, choose Suspend user. To restore access later, choose Recover user (or Recover member on the member’s record). They return to Active.Remove a member
Once a member is suspended (or still pending), choose Delete to remove them from the account. This cannot be undone. To rejoin, the person must be invited again. The owner can never be suspended or deleted. The delete action for the owner is locked with “Owner cannot be deleted.”Resend an invitation
For a member who is still Pending, choose Resend Invitation from their row. A brand-new link is emailed and the previous link stops working. There is no way to recover the old link, so always resend rather than digging up the original email.Seats and your plan
A seat is an active member. Only people with the Active status count toward your seat usage. Pending and suspended members do not count. Some plans set a hard seat cap. When an account is at its cap, accepting a new invitation (or otherwise activating a member) is blocked with a message that the account has reached its seat limit. Suspending or removing an active member frees a seat. Many plans bill for additional usage instead of enforcing a fixed ceiling, so whether you ever hit a hard cap depends on your plan. For plan limits and billing, see your billing settings.Gotchas
- Two role systems, do not mix them up. Account role (owner / admin / member) controls account-wide access. Workspace role (admin / member / viewer) only applies to members, per workspace. Owners and admins ignore workspace roles entirely.
- Suspend before delete. There is no one-click way to remove an active member. Suspend first, then delete.
- One owner. Every account has exactly one owner, who cannot be suspended or deleted. There is no self-serve “transfer ownership” action in the app today; contact support if you need to change who owns the account.
- Only active members count as seats. A pending invitation never consumes a seat. The seat is used the moment the invitee accepts.
- Resending replaces the link. Each resend rotates the invitation link, so the old one dies. Hand the person the newest email.
Related
Workspaces
Create workspaces, connect taxonomies, and assign members from the account.
Workspaces reference
The full workspace concept: scoping, option filters, and review settings.
Invitations and sign-in
How invitees accept and how people sign in to Terminus Hub.
API keys
Authenticate programmatic access to your account’s data.